Services
Manila Water provides water services to more than 1 million households in the East Concession area through more than 680,000 water service connections and 51,000 sewer service connections. More significantly, of the more than five million people connected to the water network, 1.5 million people or about 230,000 households belong to the low-income communities.
Customer Services
At Manila Water, we do our best to provide our customers with service that is business-like in its efficiency, yet personal in its delivery. We have adopted a decentralized structure that enables us to be more in touch with our customers, giving us the opportunity to identify and address individual needs faster and better.
Corporate Governance
The entire organization is dedicated to observing the highest standards of corporate governance in order to serve the best interests of the investing public. The board of directors, management, employees and shareholders of Manila Water believe that sound and effective leadership is fundamental to the company’s continued success and stability. These principles and practices enable the company to c
